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Frequently Asked Questions

1. What is the difference between paid and free version?

There is no functional difference between the free and paid version. The free version shows a dialog prompting you to upgrade at a random interval. You can buy a license to remove the dialog.

2. Will the trial/free version ever expire?

You can use the free version forever.

3. How do I upgrade from Prepros 6?

Click the upgrade link at the bottom of the purchase page then enter your old license key to upgrade.

4. What is the upgrade price?

If you purchased Prepros in the last 6 months you can upgrade for free. You have to pay $19 otherwise. You can continue using Prepros 6 if you don't want to upgrade.

5. How do I download Prepros 6?

Please use the following links to download Prepros 6.

6. Can I use the same license on multiple devices?

You can use your license on as many devices as you want as long as you are the only primary user of those devices.

7. I lost my license key.

Enter your email address here to receive an email with your license key.

8. How do I enable compile notifications on Window 10?

First make sure you have not enabled "Do Not Disturb" mode, then go to Settings app then enable notifications.

9. How do I reset all Prepros settings?

Please delete one of the following configuration folders depending on your OS. That will reset all Prepros settings.

  • Windows : C:\Users\<YOUR_USER_NAME>\AppData\Roaming\Prepros-7
  • macOS : /Users/<YOUR_USER_NAME>/Library/Application Support/Prepros-7
  • Linux : /home/<YOUR_USER_NAME>/.config/Prepros-7

10. My question is not listed here.

Please email hi@prepros.io with your question.